Chirag Bhardwaj - Appinventiv

Most enterprise AI voice rollouts fail. Not because the models are bad - because the infrastructure around them isn't ready. Bhardwaj documents 8 failure modes that kill real deployments: latency (users hang up), context collapse (agents lose the thread mid-call), integration brittleness (CRM handoffs that break), and compliance exposure that legal teams didn't sign off on.

And here’s the positive side:

The honest take here is that the "conversation layer" rhetoric is running well ahead of the engineering reality. Companies are promising ambient, frictionless voice but not delivering on it.